Can 39;t Download Genshin Impact
Can't Download Genshin Impact? Here's How to Fix It
Genshin Impact is an open-world action RPG that has taken the gaming world by storm. It features a vast fantasy world called Teyvat, where you can explore seven nations, meet a diverse cast of characters, and fight powerful enemies, all while searching for your lost sibling. The game is free-to-play and available on multiple platforms, including PC, mobile, and PS4.
can 39;t download genshin impact
However, some players might have trouble downloading Genshin Impact on their devices. This could be due to various reasons, such as insufficient storage space, unstable internet connection, corrupted game files, or server issues. If you are one of those players who can't download Genshin Impact, don't worry. In this article, we will show you how to fix this problem and enjoy this amazing game.
Check the System Requirements
Before you start downloading Genshin Impact, you should make sure that your device meets the system requirements for the game. Otherwise, you might encounter errors or poor performance while playing. Here are the minimum and recommended system requirements for Genshin Impact on different platforms:
PlatformMinimum RequirementsRecommended Requirements
PCOS: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bitCPU: Intel Core i5 or equivalentRAM: 8 GBGPU: NVIDIA GeForce GT 1030 or betterDirectX Version: 11Storage Space: 30 GBOS: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bitCPU: Intel Core i7 or equivalentRAM: 16 GBGPU: NVIDIA GeForce GTX 1060 6 GB or betterDirectX Version: 11Storage Space: 30 GB
MobileOS: Android 7.0 or iOS 9.0 or higherCPU: Arm v8a 64-bit deviceRAM: 3 GBStorage Space: 8 GBOS: Android 8.1 or iOS 10.0 or higherCPU: Qualcomm Snapdragon 845, Kirin 810 or betterRAM: 4 GBStorage Space: 8 GB
PS4PS4 Slim (or higher) with at least 30 GB of free space
To check the system requirements on your device, you can use various tools or websites that scan your hardware and compare it with the game's requirements. For example, you can use [Can You RUN IT] for PC, [GameBench] for mobile, or [PS4 System Software] for PS4. If your device does not meet the system requirements, you might need to upgrade your hardware or switch to a different device that can run the game smoothly.
Clear Cache and Data of the App
Another possible reason why you can't download Genshin Impact is that the cache and data of the app are corrupted or outdated. Cache and data are temporary files that the app stores on your device to improve its performance and functionality. However, sometimes they can cause errors or conflicts with the game's servers or files. To fix this, you should clear the cache and data of the app on your device. Here's how to do it on different devices:
On PC: Open the launcher of Genshin Impact and click on the gear icon on the top right corner. Then, click on "Settings" and select "Clear cache". Confirm your action and wait for the process to finish. Then, restart the launcher and try downloading the game again.
On mobile: Go to your device's settings and find the app manager or application list. Then, find Genshin Impact and tap on it. Then, tap on "Storage" and select "Clear cache" and "Clear data". Confirm your action and wait for the process to finish. Then, open the app and try downloading the game again.
On PS4: Go to your PS4's settings and select "Storage". Then, select "System Storage" and find Genshin Impact. Press the Options button on your controller and select "Delete". Confirm your action and wait for the process to finish. Then, go to the PlayStation Store and download the game again.
Clearing the cache and data of the app might help you download Genshin Impact faster and without errors. However, it will also delete your game settings and preferences, so you might need to adjust them again after downloading the game.
Check the Game Server Status
Sometimes, you might not be able to download Genshin Impact because the game server is down or overloaded. This could happen due to maintenance, updates, or high traffic from other players. If this is the case, you will see a message on the launcher or the app that says "Server is busy" or "Failed to check for updates". To check if this is the problem, you should visit the official website of Genshin Impact and look for any announcements or notices about the server status. You can also follow their social media accounts or join their Discord server for more updates.
If the game server is down or overloaded, you will have to wait until it is back online or less crowded before downloading the game. You can also try changing your region or server in the launcher or the app settings to see if that helps. However, be aware that changing your region or server might affect your game progress and data, so do it at your own risk. Pause and Resume the Download
A simple but effective way to fix the download problem of Genshin Impact is to pause and resume the download. This can help you refresh the connection and resume the download from where it left off. To do this, you need to use the launcher of Genshin Impact on your device. Here's how to do it on different devices:
On PC: Open the launcher of Genshin Impact and click on the "Pause" button on the bottom right corner of the download progress bar. Wait for a few seconds and then click on the "Resume" button. You should see the download speed increase and the remaining time decrease.
On mobile: Open the app of Genshin Impact and tap on the "Pause" button on the bottom right corner of the download progress bar. Wait for a few seconds and then tap on the "Resume" button. You should see the download speed increase and the remaining time decrease.
On PS4: Go to your PS4's notifications and find Genshin Impact. Press the X button on your controller and select "Pause". Wait for a few seconds and then select "Resume". You should see the download speed increase and the remaining time decrease.
Pausing and resuming the download might help you download Genshin Impact faster and without errors. However, you should not do this too frequently or you might cause more problems with the download.
Turn Off Antivirus, Firewall or Windows Defender
Another possible reason why you can't download Genshin Impact is that your antivirus, firewall or Windows defender is blocking or slowing down the download. These are security programs that protect your device from malicious software or attacks, but sometimes they can also interfere with legitimate programs or downloads. To fix this, you should turn off your antivirus, firewall or Windows defender temporarily while downloading Genshin Impact. Here's how to do it on different devices:
On PC: Go to your device's settings and find the security section. Then, find your antivirus, firewall or Windows defender and turn it off. You might need to enter your password or confirm your action. Then, open the launcher of Genshin Impact and try downloading the game again.
On mobile: Go to your device's settings and find the security section. Then, find your antivirus or firewall and turn it off. You might need to enter your password or confirm your action. Then, open the app of Genshin Impact and try downloading the game again.
On PS4: Go to your PS4's settings and select "Network". Then, select "Set Up Internet Connection" and choose your connection type (Wi-Fi or LAN). Then, select "Custom" and scroll down to "MTU Settings". Change the value from "Automatic" to "1473". Then, go back and test your internet connection. Then, go to the PlayStation Store and try downloading the game again.
Turning off your antivirus, firewall or Windows defender might help you download Genshin Impact faster and without errors. However, you should turn them back on as soon as possible after downloading the game, as they are important for your device's security. Manually Download Game Files
If none of the above methods work, you can try to manually download the game files from the official website of Genshin Impact. This can help you bypass the launcher or the app and install the game directly on your device. However, this method is more complicated and risky, as you might encounter errors or damage your device if you do it wrong. To manually download the game files, you need to follow these steps:
Go to the official website of Genshin Impact and click on "Download Now". Then, choose your platform and click on "Download". You will see a zip file named "Genshin Impact Game.zip" that contains the game files. Save it to your device.
Extract the zip file to a folder on your device. You will see a folder named "Genshin Impact Game" that contains the game files. Open it and find the file named "GenshinImpact.exe" for PC, "GenshinImpact.apk" for mobile, or "GenshinImpact.pkg" for PS4.
Run the file as administrator for PC, install the file as an app for mobile, or copy the file to a USB drive and plug it into your PS4. Follow the instructions on the screen to install the game on your device.
Launch the game and log in with your account. You might need to download some additional files or updates before you can play.
Manually downloading the game files might help you download Genshin Impact faster and without errors. However, you should be careful and follow the steps exactly as they are, as you might cause more problems with the game or your device if you do it wrong.
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